Students become familiar with the Salesforce Administrator Certification Exam Guide. This course is structured for each section that follows to correspond with the 12 sections of the Exam Guide:

• Organization Setup
• User Setup
• Global User Interface
• Security and Access
• Standard and Custom Objects
• Sales Cloud Applications
• Service Cloud Applications
• Activity Management
• Chatter
• Data Management
• Content and Folder Management
• Reports and Dashboards
• Workflow Automation
• Desktop and Mobile Administration
• AppExchange