Students become familiar with the Salesforce Administrator Certification Exam Guide. This course is structured for each section that follows to correspond with the 12 sections of the Exam Guide:
- Organization Setup
- User Setup
- Global User Interface
- Security and Access
- Standard and Custom Objects
- Sales Cloud Applications
- Service Cloud Applications
- Activity Management
- Chatter
- Data Management
- Content and Folder Management
- Reports and Dashboards
- Workflow Automation
- Desktop and Mobile Administration
- AppExchange
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