Course Introduction - Service and Support Applications

Welcome to Part 3 of my Salesforce Certified Admin course series, in Lightning! This course covers these Knowledge Areas:

  • Service and Support Applications
  • Activity Management and Collaboration
  • Data Management

Be sure to download and reference the latest exam guide from Salesforce.

I will have the next course in this series out soon, so hurry and start working through this course.

Let’s get started with learning more about Service and Support Applications!